Return Policy

We want you to love your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or an unboxing video.

• Returns are accepted only for damaged, defective, or wrong products.
• Items must be unused and in their original packaging.
• Due to hygiene reasons, earrings, hair accessories, and other personal-use items are not eligible for return or exchange unless they arrive damaged or incorrect.
• Once your request is approved, we will arrange a replacement or refund as applicable.
• Refunds, if approved, are processed to the original payment method within 5–7 business days.

For any assistance, please contact our customer support team with your order number.