Shipping Policy

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard Shipping: 3–7 business days (depending on your location).
• Delivery times may vary during festivals, sales, or due to courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location.
• Free shipping may be available on selected products or minimum order values.

Order Tracking

• Once your order is shipped, you will receive a tracking number via Email or WhatsApp/SMS.
• You can use the tracking link to monitor your shipment.

Delivery Information

• Please ensure your shipping address and contact number are correct while placing your order.
• We are not responsible for delays caused by incorrect or incomplete address details.

Delayed or Lost Shipments

• While we work with trusted courier partners, unexpected delays may occur.
• If your order has not arrived within the estimated delivery time, please contact our support team for assistance.

Damaged Package

• If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product.
• We will review the issue and provide a suitable resolution.

Contact Us

For any shipping-related questions, feel free to contact us:

• Email: studioelvia@gmail.com
• Phone/WhatsApp: +91 7052731267

Thank you for shopping with Elvia Store! We appreciate your trust and look forward to serving you.